In this episode we have the opportunity to learn from Dr. Brent James, a pioneer in healthcare quality improvement who helped bring W. Edwards Deming’s quality improvement principles into clinical care at Intermountain Healthcare. Dr. James shares how reducing unnecessary care, addressing clinical variation, and using evidence-based practices can improve patient outcomes while significantly lowering costs. He discusses lessons from international healthcare systems, why financial incentives often stand in the way of better care, and how simple checklists helped reduce cardiac procedures by 20% while saving $40 million annually at one hospital. The conversation also explores the role of transparency, clinical data, and artificial intelligence in helping healthcare professionals make better decisions. Listen and learn from Dr. Brent James.
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